Customer Testimonials
This is our third GX 460 that we purchased from Joshua and could have not been happier!! The service at Northside is excellent !
Had the best salesman. Mr. Needham was pleasant and professional throughout the whole process. Definitely recommend buying from him. Our technology guy John was very professional and knowledgeable as well.
Once again Northside Lexus was tremendous at helping, and delivering what my wife and I wanted. Our salesman was absolutely the best made sure EVERYTHING we wanted we got. He was very knowledgeable about inventory and went beyond our expectations. This is our second purchase from Northside Lexus and I’m pretty sure it won’t be our last!!!
Rylan was an excellent salesman! Would 100% come back.
Had great experience with Northside Lexus. Javier went above and beyond to get the deal that I was seeking. Will definitely do business with them again in the future. Highly Recommend!
Lexus has a top-notch customer service culture. It is obvious they focus on making the customer experience extra ordinary. Nick, Nathan and Jarod are awesome!
Ashley was great to work with and kept me up-to-speed in regards to the arrival time of my vehicle. She was very transparent about the current car supply situation and did an excellent job managing my expectations.
Always a pleasant atmosphere. Doug and Brent made the buying experience stress free. If you want to enjoy your car buying experience, you need to visit Northside Lexus.
Salesman was friendly, helpful, available, knowledgeable and willing to work with me. Lots of cars available to buy on site . Great showroom with plenty of cars
Very easy to deal with. No pressure. Very professional and knowledgeable. Quick in and out.
The best this about this dealership is that they have Jason Yeomans. Also, is convenient located.
Outstanding service and attention to detail. Accommodating and professional service!
Great experience and love this RX350.
Rex Bomar was amazing to work with! The process was smoother than I’ve ever experienced before.
Am a Canadian residing in Calgary Alberta, I have followed Melisa’s videos which are very detailed and easy to understand and fit that I am grateful. This NX350h is my 13th Lexus and today I was notified that I can order 2023 NX and I did. Wish you were my dealership
Working with Rex was a treat. Great guy. Great communication and always straight forward with his responses. Rex will be our go to from now on. Thanks for the great experience Rex!
Lexus in Northside Everything is perfect .I appreciate to Danh Nguyen . He is really great dealer!
Thank you Javier for making car buying such a great experience!
Erica and Doug were amazing! Overall a smooth process. When we come back we will ask for either of them.
Everyone who helped us through the whole process were very kind and we appreciate the attention.
Northside Lexus and Erica made it an easy process. Love our new GX.
Very nice dealership, just not used to the 2022 way of buying new cars.
(Translated by Google) I really liked the attention is really excellent (Original) Me gustó mucho la atención realmente es excelente
Excellent experience and we will recommend both the dealership & Joe F to all of our friends
Our salesman, Randy was courteous and responded to us promptly and did not pressure us into the sale.
Nathan was a joy to have as my car dealer. This was my first time buying a car and he made the process not only easy, but fun and exciting! He went the extra mile to make sure my car buying experience was one of a kind. I will refer family and friends that have plans to get a Lexus to Nathan.
Mark Grren is the man to see! Personable, friendly, thoughtful and most importantly to me God loving!
Super easy purchase. Low pressure and the car was exactly as described! I would definitely come back.
Very helpful. Treated guest with respect. Did everything to make you feel comfortable and important. Yes I would recommend this dealership
Excellent
We just purchased a Mercedes Sprinter from this dealership, and I want to commend the staff from top to bottom. Herb and Randy took great care of us from showing, test-drive, and up to the final close. Herb was very on top of everything and made a stressful process as straight-forward as possible. This dealership is also modern and humongous, they offer a relaxing lounge for clients. I would definitely recommend this dealership to family and friends.
Awesome experience. From the minute I called that morning to the minute Mason handed my fiancé the keys to her new lexus. Very accommodating and professional. Never felt like like a shady deal and Mason was very informative on every question and was willing to spend as much time with us as needed. Very honest and sincere vibe from the start. Definitely felt like he was really trying to give us his best. Never rushed us. Unlike other dealerships, Mason represented Northside Lexus very well and never tried to overprice our car note payments as we experienced at Joe Meyers. ...
In the past I have had some less than pleasant experiences when buying cars from dealerships, and so I was a little apprehensive when I went to Northside Lexus after seeing their advertisement for a particular used SUV I was interested in. To my surprise, the subject vehicle was priced very competitively and I figured it had to be in top notch condition for them to even put it on their lot. The next pleasant experience was the young, but very personable and extremely professional salesman, Jared States. I felt like I was being treated as if I were buying ...
Ashley Nguyen was great and very helpful! Thank you for all your help & smooth process.
Seamless and pleasant buying experience that I have ever had with any car dealership amen
All were welcoming and professional!
Thank you Rex Sr and Northside Lexus for your patience, diligence, and all around kind nature while dealing with a very impatient new mom. I appreciate your flexibility and your willingness to go above and beyond to make getting my dream car a reality. Thank you!
Amazing and fast service! Eric fuller is literally the best
The software program/computer used to sign documents electronically was faulty, making us revert to using paper contracts
Amazing experience. Never felt pressured. Everyone was very knowledgeable about their products. They worked very hard to get exactly what I wanted.
Very easy and efficient . Salesman was knowledgeable of the car very professional (excellent customer service
Unbelievable service. Jared Postma and his team were seamless to work with. Great experience. Thank you.
Quality sales and service. Very nice facilities. I am not writting any more. All done
Everyone was wonderful and courteous. Very smooth deal although I feel they undercut my trade because customers are seen as a dime a dozen and inventory is limited - take it or leave it is the way I felt. Sorry, but it’s pretty much that way at all the Lexus dealerships I visited this week. Oh well, it’s just the atmosphere of car shopping.
Northside Lexus Is the cream of the crop when it comes to sales, service and customer service!
Great staff, great service, great management. The people at Northside really know how to to take of customers.
Hands down, Northside Lexus is the best dealership I have ever been to and have gotten a vehicle from. Not only is the building matching the aesthetics of their cars, but the sales consultants and financial analysts are the most polite and patient people I have encountered when purchasing a car. I had a lovely experience working with them buying a brand new RX350. Despite the car shortage and difficult car buying market, my sales consultant, Danh Nguyen, highlighted all of the pros and cons with different Lexus models in aiding my purchasing decision. He is very detail oriented and ...
Northside Lexus IS the best of the best!! I appreciated Nick and Tim being helpful, maintaining good communication and for their honesty and transparency in this market! I am so thankful I was able to get a car in the quoted time frame. Thank you to both gentleman for EVERYTHING!! My transaction was seamless and I couldn’t love my GX460 more!!
Herb was spectacular! I was amazed that I asked about the 4runner still being available online and he gave me his number to call directly. We talked on the phone, he found the car and sent pictures right away. We were able to put the car on hold and have everything in order so I could test drive and check out the vehicle in person next morning. Brent with financing was a pleasure to work with on understanding our payments and seeing our financing options. This was such an amazing car buying experience. I was in good hands with these ...
A wonderful experience with first rate service. I would highly recommend that you go talk with Amy when you are in the market for your next vehicle! Outstanding dealership!
This is my second purchase with Mason. He provided excellent customer service. I appreciate him for being mindful of the vehicle I wanted to purchase and my budget. He was very helpful with my trade in and once again made the entire purchase process easy. The financing department was also very helpful and had me in and out the door in no time. I love my GX460! I look forward to working with you all again in the future.
Great experience! Joshua has helped us with several leases. We have our dream car thanks to. Orthdide and Joshua!
Larry is the greatest—second car from him. Randy Covert also was a great help. All of you treat people so well, who would go anywhere else!?
Very organised and professional staffs that are willing and ready to assist. Got what I needed.
Needham Shotwell was excellent as usual. We have bought several cars from him. He is informed and experienced. No pressure; just facts and encouragement. Love, love my hybrid!
Ashley and Brent are amazing!
The process was easy and my wife loves her new car!!
Northside Lexus IS the best of the best!! I appreciated Nick and Tim being helpful, maintaining good communication and for their honesty and transparency in this market! I am so thankful I was able to get a car in the quoted time frame. Thank you to both gentleman for EVERYTHING!! My transaction was seamless and I couldn’t love my GX460 more!!
My experience at Northside Lexus was excellent! Randy Covert is professional and friendly and provided great service. Everything you would expect from a Luxury Dealership. I purchased a NX300 and I’m in love with it!
This is my second purchase with Mason. He provided excellent customer service. I appreciate him for being mindful of the vehicle I wanted to purchase and my budget. He was very helpful with my trade in and once again made the entire purchase process easy. The financing department was also very helpful and had me in and out the door in no time. I love my GX460! I look forward to working with you all again in the future.
This is my second purchase with Mason. He provided excellent customer service. I appreciate him for being mindful of the vehicle I wanted to purchase and my budget. He was very helpful with my trade in and once again made the entire purchase process easy. The financing department was also very helpful and had me in and out the door in no time. I love my GX460! I look forward to working with you all again in the future.
Luis Ortega was a breeze to work with. The car buying experience was called at 10AM signed the papers at 1PM. QUICK EASY SIMPLE. Thank you Luis.
The people are knowledgeable and professional. It is always a pleasant experience to work with them.
I really enjoyed the process of buying my car. The dealership has great customer service and friendly staff.
Had an exceptionally wonderful experience purchasing our first Lexus here! Will highly recommend!! 5 STARS
As usual, the experience was superb. Needham Shotwell is the consummate gentleman!!!
One of the best customer service I’ve experienced so far! Jared he was amazing and very helpful.definitely recommend going to him if you need to buy a car! I will be going back next time!
The service was excellent the selection was great the staff was very welcoming and the car of course is amazing
Sales people are very friendly and attentive. The showroom is beautiful and comfortable- important because buying a car can take a while. My salesperson went out of his way to ensure every aspect of my purchase was squared away before I drove my new-to-me vehicle, including replacing the battery in my key fob.
My experience with Northside Lexus was top notch. I highly recommend everyone to do business with them. This experience was by far my smoothest and fastest car buying experience. Luis was an amazing salesman. I am very satisfied with my purchase.
Great Service
Luis was perfect. I’ve never seen a salesman adjust so quickly and so well.
Great experience no hassle and Larry is very knowledgeable of the vehicles we viewed and test drove.
Salesman was very professional with no pressure. Nathan Makrakis followed up annd made buying a good experience. Enjoying the new NXT250.
Javier was polite and helpful
Northside Lexus was a wonderful experience, Bobby B. was SO extremely helpful and knowledgeable and made our purchasing experience so easy and exciting!!
That was great quick and happy experience with this dealership. I didn’t want to waste my time and the salesperson understood that, did explain me simply and fast everything I needed
Outstanding customer service…Salesperson & Finance office was very thorough. I had a awesome experience test driving the car& the vehicle was detailed very well upon delivery!
Larry was pleasant and knowledgeable. The car he sold us had some items missing and he was able to get them for us after I sent numerous emails and kept following up with him. At the end, I am still missing one item he said he'd get me, but now he has ghosted me. So I can't give 5 stars at this time.
Reliable cars Great car dealership Beautiful facility Free loaner car
Great service from the minute you call and/or walk in the door. Jared Postma - excellent. Physical facility elegant but not excessive. Highly recommend Northside Lexus.
Great experience. Salesman was very knowledge and attentive. We left the dealership with 2 new cars.
Excellent customer service in sales and after sales. Service Department excellent treatment as well. All negotiations regarding the sale and financing was very transparent. This is my 2nd., Lexus thru Northside Lexus and it will not be the last.
Let’s start off by saying WOW‼️ This is my second purchase from Northside Lexus. Both experiences were seamless and so easy. I would like to express my gratitude to Mr. Rylan Pruitt, he went above and beyond with my vehicle purchase. The entire process was stress free and pleasant. Mr. Pruitt was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. I strongly recommend him to anyone who wants to walk away feeling highly satisfied with their purchase. Lastly, Brent Penn in Finance knew his stuff and made things easy so we ...
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