Customer Testimonials
Just excellent! Nathan was helpful and I got the care I wanted! Thank you so much!
Had a great experience, nice employees, clean building/location and overall a pleasure. Would suggest this location to others.
I enjoy doing business with Northside Lexus. I will deal with them in the future too.
Very helpful and patient with my lack of knowledge and extremely helpful. Enjoyed working with him, I told him what I was looking for and he promptly showed me the perfect car.
Don Holifield did a excellent job and made the transaction easy!! He was very helpful and had excellent answers to all our questions!! Northside Lexus IS the best!!
Excellent help with Victoria as our sales person very professional and friendly staff for a pleasant experience
Sales agent Nick was extremely helpful and listened to what we were looking for in a new car.
Great customer focus, ability to source the desired vehicle during these times of vehicle shortages and fair pricing.
Michael Featherstone was so kind and patient with me during my new car search. I knew what I wanted in color and features and he kept in contact with me for weeks to find the perfect car It I s way prettier in person than all the tons of pictures he sent at my request 😜He explained all the gadgets and was VERY helpful throughout the whole process. Erica Pollino in finance was also great - knows her stuff and gets deal done quickly without the run around. Definitely worth my time to travel all the way from Del Rio , ...
The Northside Lexus used sales department were friendly, professional, and efficient in helping us drive away in our new car.
Very helpful and professional without being too pushy. SalesmanJared Postma explained everything well. It was a good experience
Excellent customer service as always with our recent purchase. Highly recommend Northside Lexus for your next car or service.
This was by far the BEST car buying experience I have ever had! I'm no stranger to the Lexus experience, but Northside Lexus is by far the best Lexus dealership in the Houston area. Everyone e involved from the chat service, to the salesman (Eric) that emailed my husband at 5 AM the next morning, to the finance department (Erica) was seemless!! I'm a loyal Lexus brand owner but now I'm a Northside Lexus loyal customer!!!!
Nathan really friendly. Highly recommended willing call you if we need a new car in the future 😀
Clean and tidy. Employees were definitely indifferent and didn’t say hello or nod at my wife and I.
Satisfied with the purchase of my 2021 RX350, The salesman did an excellent job.He was friendly, knowledgeable and very accommodating.
I feel like I am at a Country Club! This is the 7th GX 460 I’ve purchased from.Northside and Bobby Bosley. Actions speak louder than words!
I appreciate the Speedy procedures and organization when buying a car. No long waits to process paper work!!
The dealership and the employees are all great they work together to get you in the vehicle of your choose so if you want to ride off in the car or truck of your choice go by there soon
It was a wonderful experience purchasing my new ES350 from Ashley Nguyen and completing our financing with Caleb Vario. Both provided the highest customer service I've ever experienced at a car dealership. This made the entire buying process delightful and a pleasure rather than being a chore as most dealers like to make it. I will certainly return to Northside Lexus for future purchases because of my experience. Their service policy also goes beyond the Lexus basics and will save quite a bit of money in my service and maintenance needs. Thanks again to Ashley, Caleb, and Northside for ...
Great experience. We would definitely recommend our salespeople, Jared and Nathan as well as the finance manager. Excellent customer service!
The dealership is top notch. The sales staff 2nd to none. The service team is second to none. This is our second RX350 form Northside.
Bobby Bosley is excellent, nice store, great location, 3rd purchase, satisfied customer, will buy again
Doug Tosh was professional, friendly, and prompt. Offered great advice and warm conversation. Great service
Excellent service, clean showroom, everyone was friendly and helpful. The experience really did feel lux.
My wife and I recently purchased our third Lexus and as the previously times, it was non stressful and a great experience! Jason Y (Sales) was very professional and courteous along with being comprehensive in covering our various cars options, Brent (Finance Manager) explained all of the various add on options available (windshield, electronics, prepaid maintenance, etc.) but in a low key, no pressure approach. The Northside Lexus team is enjoyable to do business with and definitely a first class team in a beautiful first class facility!
I received prompt attention to my online inquiry.and quickly got myself to the dealerships where my salesman, John, greeted me. From the beginning of my visit through delivery of my car was excellent in every aspect.
My sales team Eric Fuller and Jared State provided me the most outstanding professional and personable service to ensure the purchase process was flawless and without issues.
It's not just a dealership...it's an experience! Will continue to purchase here!
Very helpful and efficient. The salesperson was honest and easy to work with. The actual purchase took hardly any time at all. I was prepared to spend an hour just picking up my new Lexus 450H, but I was just in and out. Loved it! I would definitely make the drive to Northside Lexus again for a new car.
I called and talked to Brent on the phone to get the financing information on Friday afternoon. He set me up with Joe in sales and by Saturday afternoon, I was driving off in my new car. The process was seamless and the easiest car buying experience I have ever had. I will definitely be a returning customer and refer all my friends.
Larry Kidd was a straight shooter that helped me based on my needs. He is extremely knowledgeable and made the experience a pleasure.
The Lexus dealership was exceptionally professional from Nathan our salesperson to working with finance and service! A fantastic experience all around! Thank you to everyone!
John was informative and extra delightful. This is my first Lexus purchase and I can imagine it going any better. When it’s time for my next vehicle I’ll definitely return to North Side Lexus to see John Hankins and his team!
They made the shopping for a vehicle very seamless. I was able to test drive the vehicle I was interested in
Just want to thank Luis Ortega for helping me and my wife purchase a vehicle and get a good price on our previous vehicle. He was extremely professional and extremely patient with us very kind offered us drinks etc and was very kind to our son as well . Would definitely recommend our friends and family to visit this location and ask for Luis . Gracias Hermano por ayudarnos.
Everyone we encountered was pleasant and helpful. The environment was neat, clean and tastefully decorated. Nathan was thorough, thoughtful, organized, friendly and created an enjoyable experience in the purchase of our new Lexus!
Ronnie Holcomb was awesome. He Made buying a car as painless as it can be.
Very warm employees. I was literally out the door in 2 hours with a brand new car. Victoria was amazing !!!
Management and staff were great. The service was excellent. My salesperson went far beyond expectations.
Always service oriented and exemplary. Pleasure to come to it no matter what the reason. Staff cheerful and helpful - over 3 yrs - no exceptions encountered to this.
Excellent service! From the salesman to the finance director. Will continue doing business there in the future.
The used car sales team was phenomenal! Easy process and they went above and beyond to help!
Nice dealership! Very fancy. Not many NEW cars in stock ! But most dealerships are low in inventory!
I worked with Herb and he was excellent. Knowledgeable, friendly and helpful. The car buying process was smooth and easy.
Great customer service, and very professional i will recommend to all my friends and family,God bless USA.
Classy, professional, caring and very knowledgeable from the time you walk in to the time you leave you are in good hands
Been getting cars there for over 20 years. Always a great experience. New GX 460 is da Bomb!
The salesman Nathan was very professional and knowledgeable. The finance manager Hamilton was also very professional and courteous. They made the whole process seem easy and smooth. Definitely would recommend them.
Great personnel and service … no pressure salesmanship … comfortable customer waiting areas and good refreshment selection
Dang was extremely helpful and was very delightful to work with! I would recommend him to my family and friends!
Very clean professional Eric Fuller does outstanding job this is the second vehicle I purchase from him…
Very clean and beautiful showroom with a lot of options and staff eager to help
Jessi was very professional and took care of all my needs. Very much satisfied with the service
Best service ever! Tim Karmout and Victoria DeHoyos gave me the best experience in buying my car! I will never go anywhere else but to Northside Lexus for my vehicles.
I had a pleasant experience at Northside Lexus. Nathan the sales representative took very good care of the whole process.
Nick Makrakis is the best! He is kind, patient and answers all our questions completely and accurately.
Northside Lexus is a great place to buy your vehicle. Our salesperson was super knowledgeable and the process went very smoothly! We made a great deal! Loving our RX!
I had the best experience at Northside Lexus while purchasing a used vehicle. Mark G. was beyond helpful and made my stressful situation not-so-stressful! Brent P. in financing was wonderful as well. I would recommend visiting this dealership, no hesitation! Will definitely come here first for future purchases.
Quickest car deal I’ve made ever. Extremely helpful and professional. 100% will recommend going forward as well as return for future car purchases.
Quick and Easy. Tyler Stephens is a rockstar manager and Donnie Holcomb is well seasoned and informative.
Randy C always a pleasure to work with. Nice big dealership. Service shop is so clean you can eat on the floor. Very nice and updated.
Great experience!! So professional and followed up on all requests. So happy with my new car!! Ashley was great!!
Northside is the best Lexus dealer in Houston! Sales team was amazing and went above and beyond to help me get my new ride. Finance was fast and the car is awesome. Thanks Northside!
Excellent customer service and professional service...... they walk you through the entire process of purchasing a vehicle......A-1 service from Hector as well as Hamilton.....I will definitely be referring....
Purchased a 2018 Certified LC500. My online inquiry was quickly responded and all my questions were answered. Sales staff did a great job helping me with my out of state purchase. Would highly recommend.
They were attentive throughout, answered all of our questions, and very transparent when it came to pricing.
Excellent experience with Eddie & Hector! Looked for a used car for weeks and every dealer we went to tried to slam us with thousands in fees but Northside Lexus was a breath of fresh air! Got a great deal, no crazy dealer fees, and great customer service. These guys are honest and actually care about the customer!
Don, Brent, & David were exceptional! They all provided great customer service and I left with my dream car! I felt overwhelmed by the blessing of purchasing my 1st Lexus! I am so excited to be a part of the family and I can’t wait to begin servicing my car there. It was a great experience and I pray that I have the opportunity to stay connected for years to come! Great job and great customer service! I would highly recommend Lexus at Northside to anyone who is looking to purchase a safe, reliable car with people who care! ...
Once I made up my mind about which vehicle I wanted my salesperson was a go getter and I drove away with my brand new 2021 Lexus with a payment I could afford Thanks again
Very professional and low pressure sales people . Enjoyed our salesperson Donnie Holcolmb - he was awesome !
Smooth process. Went online, looked for what I wanted, sales guy (Don) reached out and made it happen. He didn't Badger me to get anything different, he was very respectful and knowledgeable. Would 100% do it all over again. He was available at any time that I needed him or for a simple question. Love it!
Wonderful experience working with Jared States and the finance team I highly recommend them to anyone in the market for new car
Great service, no hassling and fair pricing. Bought a used vehicle and almost a year later, it's still doing great. They do above and beyond to set them apart.
Bart Fugate and I want to thank Nathan for making our out of state purchase effortless. We flew in the night before and was in and out within a couple of hours. I want to also thank Hamilton in finance for stepping in and finishing up the sale.
The dealership is always clean. As soon as you come in the front door someone is their to welcome you in
Best car buying experience ever!!!! We were in and out within a couple of hours. They weren't pushy at all and were extremely helpful!
I dare you to find a dealer with better customer service! Lexus is an excellent product and basically sells itself, but excellent customer service is difficult to find these days. That's why I'm a repeat customer.
Very well organized and run. Focused on customer satisfaction. Very well trained employees that are very attentive to customers. Finds a way to address any issue that may arise that might negatively affect a customer’s interests.
Very accommodating to their customers from service. Friendly environment. They taking good care of their customers.
Northside Lexus was true to their word. They honored our deal and they even went above and beyond to make sure that I was satisfied with my new car purchase. The purchase process was smooth and efficient. No games, in and out.
Nice people, good follow-through with concerns I expressed. Great car. I will go back to buy my next one
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