Customer Testimonials
By far, the best car buying experience I've ever had!
Top notch
We experienced an amazing sales process when I helped my wife purchase her Certified pre-owned Lexus. Alex was a true gentleman, and tried his best to offer value, and while he didn't like my counter offers, he remained congenial throughout the process. We got a fair price on a very well maintained vehicle. In addition, the F&I manager was also a gentleman. Unlike most F&I Managers, he didn't beat us over the head and try to manipulate us into buying extra items, and he also had a more professional appearance. Since the Lexus comes with a two year bumper to bumper warranty, I told my wife to get an additional two year bumper to bumper Lexus warranty. Honestly, I doubt that we will ever use it, since it is a well maintained Lexus, but I hope that she will keep this vehicle for four years, lol.
Sales Representative (Ashley Nguyen) was great!
Although we bought a pre owned vehicle at Northside Lexus. Rex Bomar treat us like we bought a new vehicle. He negotiated and go above and beyond and stay within our budget. Thank you Rex.
Felt like i was important and not just another customer. They went above and beyond to make us feel comfortable. It was a very quick transaction. No sitting and waiting or high pressure sales tactics. Highly recommend
Awesome experience! Friendly, inviting, efficient!Most important, they did what they said they were going to do! No surprises . Salesman? Joshua Keough was excellent and Doug Gilmer walked me through the electronic signing...I was so taken back by the experience that I bought a windshield policy.Well done!
We had an awesome experience. We went to several dealerships that day, and the customer service is what sold us. Thanks for the pleasant experience.
Excellent & Super Efficient Service in delivery & closing Lexus Purchase! Mike Driskill was a pleasure to work with and very accommodating! Thanks so Much! Rachel S. Grant
We were very pleased to FINALLY get the color vehicle we had been shopping for. On the" first" phone call to Northside Lexus Bobby Bosley ordered it right away and we picked it up the very next week. We visited Westside Lexus numerous times. When we decided what we finally wanted... we were unsuccessful in getting the sales person to order the desired color vehicle that we wanted, even after he told us that the vehicle was available!. He insisted on trying to sell us hail damaged vehicles of ever color except the color we finally decided upon, which I found to be very insulting since we clearly expressed to him that we keep our vehicles for decades and wanted to get EXACTLY what WE wanted. We love our new retirement vehicle and are very pleased. We only wished that we had just a little more time with the tech person. He was very informative, we learned a lot but our allotted time was shortened due to a minor mix-up with paperwork that had to be handled first. Our entire experience with Northside Lexus was positive!!!. Keep up the good work.
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