Customer Testimonials

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Google Apr 19, 2021

Eric was extremely helpful. We visited another dealership but ultimately we got our from Eric as he helped us like no one else. I highly recommend Lexus North side, and in particular getting your car from Eric.

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DealerRater Apr 18, 2021

first sales rep was terrible he trying sell us very expensive cars and bragged how good he was. Larry Kidd the best knowable trustworthy attentive honest friendly wonderful thank you

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DealerRater Apr 18, 2021

Chase was so helpful! He was no nonsense. He helped us get the perfect, reliable, safe car for our new driver. We would definitely recommend seeing Chase for any car purchase! He even made our son feel a part of the process.

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Google Apr 18, 2021

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DealerRater Apr 17, 2021

The experience was great and painless. This facility has a great appeal, inside and out which also exhibited a pleasant vibe. Thank you Eddie for your professionalism, knowledge and kindness!

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DealerRater Apr 17, 2021

Northside Lexus always render exceptional customer service! I just purchased my 5th Lexus!!! I have the best salesperson, Mr. Needham Shotwell this side of Heaven!;-)

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DealerRater Apr 17, 2021

The sales person was great guy and very helpful. I strongly recommend him to my friends and people who seek to buy cars at this dealership

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DealerRater Apr 17, 2021

Buying is good. I had my trade in Tacoma but not able to retrieve my Sunglasses which I have not even finished gathering my stuffs

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DealerRater Apr 17, 2021

Great dealership, has been since we first bought from them 21 years ago. Same experience this time too when purchasing new Lexus, salesman and tech person both were excellent in aiding in understanding new vehicle.

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DealerRater Apr 16, 2021

We needed a replacement RX to replace ours that was totaled . Donnie found us one in our limited budget. He is very personable and helpful

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Google Apr 16, 2021

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DealerRater Apr 16, 2021

Great buying experience. Rex was so helpful and the dreaded car buying experience was very pleasant. We are enjoying our new purchase and will keep Northside Lexus in mind when we need another car

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DealerRater Apr 16, 2021

Very comfortable and everyone is friendly. Even while waiting whether buying or for maintenance, the environment is inviting. Bobby Bosley is patient and understanding. I truly appreciate “my” dealership!

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Google Apr 16, 2021

Outstanding customer service by Don Ansley, Master Certified Sales Consultant.

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DealerRater Apr 15, 2021

There was a lot of patience and effort put into the vehicle and deal. I really appreciate the time that was put into bringing me comfort and confidence with my purchase.

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DealerRater Apr 15, 2021

Mr Green was a great help. He worked with me until I was ready with patients and information knowledge that was very helpful. Thank you

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DealerRater Apr 15, 2021

Joe Finley in internet sales was TOPS. He was responsive, competent and came back quickly with a highly competitive deal. NSLX is two for two!

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DealerRater Apr 15, 2021

Javier was great! He worked to really understand what I was looking for and to get me in the right model. He came up with creative solutions for any concerns I had and got the deal done!

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DealerRater Apr 15, 2021

Pleasant experience all the way around. Great support in picking the right model of vehicle for our needs including multiple test drives. 100% professional staff...no games or gimmicks. The best dealership experience I’ve had so far.

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DealerRater Apr 15, 2021

Javier Calderon was amazing to work with. He wasn't pushy at all and he allowed us to take our time test driving several cars. I highly recommend him as well as this dealership! This was one of the quickest car deals we've ever been through. Very professional and fast!

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DealerRater Apr 15, 2021

Our salesman, Joshua, was very helpful and informative. He is very knowledgeable of your product. This morning, Jesse, spent extensive time with us explaining the features of our car and making sure we were comfortable with it.

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DealerRater Apr 15, 2021

The dealership is selling a great car! The salesman is very knowledgeable about the cars and very pleasant to deal with, great communicator, and fair person. The new facilities are beautiful.

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DealerRater Apr 15, 2021

Good experience with the used car sales team. They answered my questions quickly and the transaction went smoothly. Highly recommend them if you are in the market.

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DealerRater Apr 15, 2021

Wonderful place full of great and attentive people. My experience was very memorable in such a great way, and Rex was very one of the best and most accommodating. He worked hard to help me and it was greatly appreciated.

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DealerRater Apr 15, 2021

My experience with this dealership is outstanding! Sales, finance and delivery/technology personnel are all very helpful and pleasant. Even before I was ready to commit to purchase, I was treated like royalty without aggressive sales tactics. When I returned for purchase, the entire process was streamlined because we had already established a relationship.

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DealerRater Apr 15, 2021

My husband and I recently purchased a Lexus from Northside Lexus. First, I would like to thank John Hankins for his professional, knowledgeable and expertise in assisting us. We are so proud to be the owner's of our new car. John, definitely played a big part in us purchasing our car. He's definitely the best sales guy we have ever dealt with. The staff are all friendly. What a great experience. We give John a 5*. Excellent.

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DealerRater Apr 15, 2021

Rex provided us a great buying experience Thanks so much Enjoying our purchase. We got a great car at a great value. Our second car purchase at Northside Lexus

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DealerRater Apr 14, 2021

Everything was quick and smooth. Price was exactly what I expected-no surprises. I thought your showroom was beautiful. I was glad I didn’t have to spend all day.

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DealerRater Apr 14, 2021

First time visit. Very friendly and professional. Would recommend to anyone looking to purchase. I actually drove close to three hours from Austin to purchase my car.

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DealerRater Apr 14, 2021

Ashley was knowledgeable about her product line and answered all of my questions. She made my visit so enjoyable. When we are closer to our new car purchase, the Lexus RX 350 L and Ashley as our sales associate would be a great combination.

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DealerRater Apr 14, 2021

It was all good thanks to Javier for the help.Woukd of loved some snacks tough lol because the kids were getting anxious Thanks again

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DealerRater Apr 13, 2021

friendly helpful and good price for everyone i will visit again as needed thank for helping us and i hope see you again in the future i

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DealerRater Apr 13, 2021

Outstanding attention to detail, customer service and luxury vehicles throughout the entire beautiful new facility. Ashley Nguyen demonstrated an the highest level of professionalism from start to finish!

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DealerRater Apr 13, 2021

Very easy process very helpful I would recommend only cane to see and walked out with my Lexus very happy with their business come see him

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DealerRater Apr 12, 2021

Jason did a very nice job helping my daughter identify the right car and helped explain how everything works. Would work with Jason again in the future

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Google Apr 12, 2021

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DealerRater Apr 12, 2021

Nick was awesome to work with. He was easy to work with. He made the car buying process easy and smooth. I would recommend Northside Lexus and Nick to other

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DealerRater Apr 12, 2021

This was the best experience ever , Donnie is a man of his word he went over and beyond to make us happy ,Thanks to in Donnie

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DealerRater Apr 12, 2021

Great experience! Erica is a rock star. We’ve bought 5 Lexus from either Northside or Westside previously and this was the best experience yet. Treated professionally. Very glad to be able to have a female sales person. Males tend to talk more to my husband and if i’m there, it’s because i’m buying MY car. Also appreciate everyone wearing a mask. Gotta admit, i wondered if in the woodlands area if that would be the case. I was prepared to go to westside or buy online somewhere if people weren’t wearing masks. But, it wasn’t ...

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DealerRater Apr 11, 2021

Great buying experience and I highly recommend this dealership. I will definitely purchase another vehicle here in the future. Maintenance department is amazing and great customer service.

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DealerRater Apr 11, 2021

The dealership is great. Nice place and people. Larry Kidd and Brent Penn were great. This is the second vehicle i have purchased from Northside Lexus and it was great. Highly recommended.

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DealerRater Apr 11, 2021

adequate, authentic, reliable, kind. Immediately helped me. Always in communication and making sure I’m taken of. Will make sure to keep in constant business.

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DealerRater Apr 11, 2021

Beautiful, classy and inviting facility, great selection of vehicles, professional, knowledgeable staff, excellent service. That’s to Josh Keough and the team for helping me the perfect luxury SUV

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DealerRater Apr 11, 2021

Best Car buying experience ever in 30 years! I will bring in for service so then I can rate what the outcome is ...so far so good

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DealerRater Apr 11, 2021

The quality of the Lexus car may sell itself. However, the professionalism and friendliness of the people of the dealership is why we specifically keep coming back. No high pressure sales tactics and we already know the service during and post purchase is outstanding.

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DealerRater Apr 11, 2021

Northside Lexus was easy to work with and extremely accommodating to my schedule. I worked with two salespeople and both were great. I would happily purchase a car here again

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Google Apr 10, 2021

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DealerRater Apr 10, 2021

So glad to be part of the Lexis family now. This is the best car buying experience ever. Javiar was our sales person and was very attentive. If he didn't know something we asked, he followed up with an answer right away after checking with someone.

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Google Apr 10, 2021

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DealerRater Apr 10, 2021

Joshua is great! Purchasing my RX was a seamless experience. I spoke with Joshua on the phone and a few hours later I had a new car in my driveway. Joshua is very kind and responsive, I highly recommend purchasing a new Lexus from him.

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DealerRater Apr 10, 2021

Dealership is committed to customers comfort and happiness. Nick and team were fantastic. The process was smooth, and my needs were heard, understood, and met.

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Google Apr 10, 2021

Outstanding customer service and attention to detail. From the facility to the staff, you will experience an elevated level of excellence. We purchased a Lexus yesterday at Northside Lexus in Spring, TX, and we were thrilled to experience the ease and simplicity of the process.

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DealerRater Apr 10, 2021

Picked up missing center console tray from Chase. Very nice of him to have it right away on first day back from his day off.

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DealerRater Apr 10, 2021

Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service.

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Google Apr 9, 2021

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DealerRater Apr 9, 2021

From the time I drove up on the drive way to time I left with the car, it was great! This Lexus drives very well. Larry was very helpful during the sales process.

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Google Apr 9, 2021

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DealerRater Apr 9, 2021

Clean, professional, and helpful. Chase served us very well and we drove away in a very nice car! We are looking forward to our relationship with Northside Lexus.

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DealerRater Apr 8, 2021

They were very respectful, and the sales person Ashley was very knowledgeable and courteous as well. She showed me different cars and never pressured me to buy the car. I would recommend the dealership.

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DealerRater Apr 7, 2021

I had a great buying experience at Northside Lexus. Jared was knowledgeable, polite, and showed us directly to the selection of Cars to look at options and was helpful in making the right choices for my car to best fit my lifestyle.

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Google Apr 7, 2021

Nice and clean place, I have a appointment with Danh Nguyen who help me choose the car with great deal. I bought the 2021 RX 350..This is my first Lexus and now I think I will choose Lexus later for their services and quality of car. Really recommend this place and Danh Nguyen(sale man) ..

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DealerRater Apr 7, 2021

This dealership has great service! Everyone was helpful and professional. I had a great experience with them and happy with my purchase. Would definitely recommend them to family and friends!

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Google Apr 7, 2021

I purchased Certified Used Lexus from Northside Lexus. Ashley made everything easier for me. She was very helpful and provided me all the information I needed. I bought cars from other dealerships before this was the quickest and smoothest transaction ever. Thank you very much. I will be back again. I highly recommended.

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Google Apr 7, 2021

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DealerRater Apr 7, 2021

My experience when buying the car was super good, everything was fast, they helped me throughout the process, the attention was very professional, the vehicle had details that told me that they fixed it for me at no cost, very happy with everything and the place was very cozy. .. Thank you

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DealerRater Apr 7, 2021

Came in to look at a pre-owned vehicle I saw on the website and was treated not any different than if I was buying a brand new Lexus. Customer service, the facility and pricing was excellent.

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DealerRater Apr 7, 2021

Jason is a great salesman he supplied everything I requested with NO pressure. He took the time to show me how to operate the cars 🚗

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Google Apr 7, 2021

We had searched for inventory online. Showed up to see and test drive the ones that peaked our interest. Larry Kidd was the perfect person to help us. Very patient as we went back and forth from vehicle to vehicle comparing features and prices. What a great experience and we loved the new location too!

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DealerRater Apr 7, 2021

This is the third vehicle I’ve purchased from Northside Lexus and the experience gets better each time. I had asked my salesperson Ashley Nguyen to keep a look out for a particular preowned vehicle type and she did and notified me. I responded and bought the vehicle on her recommendation.

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DealerRater Apr 6, 2021

Friendly, helpfully, beautiful and welcoming facility. Northside Lexus made me feel like family the entire time I was there,thanks Joshua Keough for taking care of me.

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DealerRater Apr 6, 2021

Outstanding dealership in everyway possible. The people always make us feel welcome and we'll taken care of. It's truly a pleasure doing buisness here.

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DealerRater Apr 5, 2021

Nick was great. Appreciate his attention to use during the buying process and we would definitely recommend him to a friend or family member looking to purchase

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DealerRater Apr 5, 2021

Everyone was wonderful, professional, prompt and helpful. Josh was great to work with along with Jesse, the receptionist and finance specialist, James. The dealership is stunning yet warm and welcoming. Thank you for a great experience.

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Google Apr 5, 2021

I can't find enough words in the human language to express what a pleasant experience I had with Larry Kidd. Professional in all the right places. Personal in the places that count. Clear and direct in answering any and all questions that I had. Not that I had many to ask because he had done his homework on a 2012 Nissan Juke that was not just in my price range, but pleasingly below. Larry hadn't only done his homework, he did the extra credit assignment too! Before I got in my new car, Larry says, "Hey, let's ...

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DealerRater Apr 4, 2021

Very knowledgeable and courteous dealer who makes everyone welcome to be there. Every customer is valued and appreciated. Rex Bomar is great and the best car sales person who I have ever dealt with! Lexus IS the vpbest car I have ever owned!

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DealerRater Apr 4, 2021

My wife and I were new to Lexus, but upon our arrival Mike Driskill greeted us and immediately took us to the vehicle of interest to us. He explained a few basic features, then began answering all our questions until we had no more. He finalized the sale of the vehicle in a professional manner, and we departed with a new used Lexus and a new friend named Mike.

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DealerRater Apr 4, 2021

Great customer service, he helped deliver us a great deal, we are grateful for the amazing service that we received. We would recommend the dealership and Mr. Holcomb to our friend and family.

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DealerRater Apr 3, 2021

Rex was great did everything you could for me and getting it done for me thank you Rex Definitely come back and buy something else

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DealerRater Apr 3, 2021

Excellence across.the.board. World class dealership and employees. From salesman, finance person, even the young man that installed the license plates, receptionist. Salesman Danh was very thorough, took time to answer all my questions. First class

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DealerRater Apr 3, 2021

Northside Lexus was great. I knew what I wanted and they had great prices and service. worked with John and he showed me exactly what I was looking for.

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DealerRater Apr 2, 2021

The vehicle was defined, the quest began and they gave me what I wanted, when I wanted it. The ease of use was provided throughout!

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Google Apr 2, 2021

We had a great experience at the Northside Lexus dealership. James Vu made the process of buying a new car extremely easy and quick. They also provided us with refreshments while waiting. When the car was brought in from the lot, the car was very clean and freshly washed. Overall, amazing service!

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Google Apr 2, 2021

Eric was very professional and knowledgeable and a pleasure to work with to make our purchase. NS Lexus meets our needs every time after owning a Lexus for 21 years!

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DealerRater Apr 2, 2021

I have purchased a few cars in my time and have left the dealer feeling terrible and with that to let all my friends to NOT buy from that exact dealership!!! But when I purchased my SUV from NSL a completely different experience- very understanding, patient, willing to listen.

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DealerRater Apr 2, 2021

It’s was my first time visiting Northside Lexus, I very pleased with Chase Fisher (salesman) and Brent Penn they was very knowledgeable and professional. I will be referring family and friends

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DealerRater Apr 2, 2021

I got exactly what I ordered. There was no hassle and no fuss. I wish I could have spent a little more time going over the technology the car but the tech guy seemed to be too busy for me.

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Google Apr 2, 2021

Great dealership 👍🏽

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DealerRater Apr 1, 2021

Our experience at Northside Lexus was totally positive. The facility is state-of-the-art. Everyone was welcoming and we were so impressed with the competence of Ashley Nguyen who facilitated our purchase and James Vu in Finance. Nathan Makrakis explained all the features of our new vehicle and got us all ready to go with the Lexus App. Thank you, Northside! We love our new Lexus!

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DealerRater Apr 1, 2021

Rex did an excellent job, did what he said would, no messing around. James in the business office was friendly, fast and thorough. Rex followed through on items that needed attention.

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DealerRater Apr 1, 2021

Good service and nice places have a lot good car to look nice employees and very helpful thanks for your service, keep it like that

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DealerRater Apr 1, 2021

Ava Pierce and Salesman, Donnie Holcomb, gave me a 5 star experience. I was in a time crunch and I contacted Donnie Saturday and closed the sale on Monday. I had a list of must haves and needed to stay within a certain budget. My favorite part about this experience was being allowed the opportunity to loan out the vehicle prior to purchasing it. It gave my an opportunity to get a diagnostic from my mechanic and make a fully educated decision. I was buying an “As is” trade in, used vehicle so I really needed more time to decide. After ...

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DealerRater Apr 1, 2021

My husband and I drove from Louisiana (5.5 hrs) to purchase a 2020 Lexus from Northside Lexus. I am very pleased with my car!

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DealerRater Apr 1, 2021

They are very nice and professional. Rex was very patient and helpful. He made the car buying experience easier than what I was used to. I will definitely recommend Rex Bomar and Northside Lexus.

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DealerRater Apr 1, 2021

Enjoyable experience! I interacted with multiple dealerships during my car search and Bobby was by far the most helpful and responsive. Process was quick and easy.

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DealerRater Apr 1, 2021

Very easy and good experience. Jason was patient and helpful. We bought a RX for my daughter. I would recommend Northside Lexus to anyone in the market for a Lexus either new or used

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DealerRater Apr 1, 2021

Donnie was a dream to work with. Once Lance shared the type of car we were looking for, Donnie went to work. He made the process simple and stress-free. We truly trusted his opinion and instincts about the car. Thank you for the incredible service Northside Lexus.

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DealerRater Apr 1, 2021

Victoria is awesome! She helped me find the car I wanted and didn’t waste no time. James Vu in financing was also wonderful to work with! He explained everything thoroughly and answered all of our questions. If you’re looking to buy a car from Lexus, Northside Lexus is the place to go 😊 I recommend them 100%!!!

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DealerRater Apr 1, 2021

Great customer service! Always happy with Northside! I will always come back for another new or used car. Thank you for great experience. Very nice updated dealership as well!!

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DealerRater Mar 31, 2021

Everyone working at this facility is extremely helpful. Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenomenal sales agent. She answered every question with no hesitation, proving how knowledgable she is regarding your vehicles and Lexus as a whole. My service consultant Kyle Galindo always meets my expectations. He’s always going above and beyond to make sure that my service experience is met to my satisfaction. I’ve enjoyed working with both, Erica and Kyle. Thank You

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Google Mar 31, 2021

I had a wonderful experience shopping for a used Lexus with NO hassle. Mr. Donnie Holcomb made the whole purchasing transaction a breeze.


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