Customer Testimonials
We bought our Lexus RX350 from Nathan Makrakis who is absolutely amazing! He is A plus from start to finish. He follows up with us consistently and answers every phone call, email and text. We appreciate his exceptional service and we would highly recommend Nathan.
Great experience with Northside Lexus and Nick. He went above and beyond helping me find the right Lexus for me!
Hector is a great, excellent salesman who helped me to find the car I wanted and fulfill my dreams 👍
I’m rebuilt clean and beautifully. Very professional team, from sales to service and finance.Mike D was very efficient and showed us the cars we wanted to see and within about 1 hour we made a decision and bought a car.
Donnie Holcomb is the best. We were able to get in and out of the dealership in just over an hour! It was a very smooth and easy process.
Everyone I dealt with was courteous, professional, and went out of their way to satisfy me. Always a great experience buying a car from Lexus
Jason Yeomans was your rep-great job! Very responsive and professional. Overall, a very nice experience.
Go see Nang Ha for new/used cars! He was super helpful and great to deal with. He answered my (excessive) questions and was very good at helping us narrow our choices down while leaving the choices to my wife and myself.
Amazing best experience Excellent very satisfied and will definitely recommend to all my peers Needham is amazing g
Great experience. Our salesperson Mike D. was awesome and guided us to make the right choice for us. Many thanks to a professional team all the way to the Finance manager. This is our second purchase at Northwest Lexus. Very happy.
Easy process! Nathan is amazing to work with
The dealership is very nice. The location is close and easy access from my home.
Doug was super helpful, answered all our questions and very friendly with my 3 kids.
Absolute best experience burying a car! Ashley was fantastic, Melissa also! Helped with technology! Clean dearlership!
The seller he is very good Service, i like it soo much,i will prefer my friend to come there
Smooth transaction and very helpful staff made my car buying experience easy. Nathan Makrakis was very thorough and knowledgeable. He has given me his full attention to all my car needs. I highly recommend this dealership.
This was the fastest, easiest, stress free experience we've ever had with any car buying experience.
Great. Have done business with them since 2009 If I ever buy another car it would be at NS.
My experience with Northside Lexus was very pleasant. People at Northside was very courteous and helpful especially John and Mason. I would definitely recommend this dealership for best in the town.
Friendly people. Nice altogether.Quick fast easy service.
Great shopping experience. John has got me a right car in no time at all. The finance part was quick and easy. So in the matter of 1,5 days I had my vehicle.
Best experience I’ve had at a dealership and I’m 78 years old. Nathan was a pleasure to work with in every way. I highly recommend
Pleasant experience
Our experience with Northside Lexus was excellent thanks to Rex! He made our car buying experience smooth. I appreciate his honesty and sincerity! Will definitely come back to see him for our next car. Thanks again Rex!
Friendly and honest And helpful.The dealership is very nice and clean,showroom has a lot of display models
Jesse Busboom helped us navigate a straightforward transaction with honesty and no surprises. We are totally happy with the new vehicle and feel like we got a very good deal.
5 Chad was excellent to work with He helped us navigate through insurance snags It was so easy to return the rent car at the time I picked up my vehicle
Very satisfied with all the staff that accommodate us and very happy with the vehicle
Jesse made this an easy and fast process. He was very knowledgeable and answered all my questions. On the finance side Doug was top notch. He explained everything as we went through the finance papers and we even had a few laughs. This buying prices was enjoyable and I was pleased with Jesse and Doug.
great service from John...love him! Love the car and so pleased with the service
Northside is always a pleasure to work with. Our salesman Nick M. Is the best!
Pleasant We traded in two vehicles and bought one. Overall we had a pleasant experience with Joshua and Tyler.
Jesse made the entire process very painless. Everyone was honest about the value of my trade-in and the price of the new vehicle. It was a cash transaction, and the finance representative made it as simple as it needed to be and explained every step.
Friendly fast service. easy to deal with.
Analy was very nice and help me understand my service Analy was very nice and help me understand my service and help me fix the problem that I was having with my car dashboard message
Bought my first Lexus with Northside Lexus recently. Great working with Don, Mason and Thiam from reserving my vehicle to financing to familiarizing me with the onboard tech. Their crew noticed a slight defect in the paint job and Don created a we owe ticket for me to bring it in to correct at no charge. Top notch service and highly recommend.
Nice staffs! Nice service! Ms Ann Vu did amazing job. She made me feel very comfortable when I was there to get the car!!
Contacted John by phone, found a vehicle, quickly and efficiently got price, and answered all questions and there lots of them since we were buying without actually seeing the car! John kept in communication with us the entire time! Vehicle was beautiful… even better than the pics!!! He was awesome to work with and made the deal go so smoothly…no unexpected surprises! So happy!
Super friendly crew, I really like my sales person. I can fully recommend Boby for any new sales.
Best experience ever! Super in every way. I can see why they are one of the top selling Lexus dealers in the country!
Best people! Donnie is the reason I'll buy again!
Been loyal customer since 2003, bought multiple vehicles from Ashley Nguyen. Great customer service at Northside Lexus. Highly recommend Ashley Nguyen for your next Lexus purchase.
This was the best car buying experience I’ve ever had. Ann Vu took care of me in sales and she covered all of my questions and concerns. They are professional, courteous, and don’t pressure their clients into anything. They’ve gained my business for any future Lexus purchases. The dealership itself has a beautiful layout and provides a great overall experience.
Your professionalism, genuine kindness and bluntness at times when I needed to face reality are what made me progress. I invested $550 with Miss Claire Brandon, and got $7200 in a week. I only wish I had known about her earlier from the first moment I decided to trade. Nevertheless, I am grateful! inbox her through: Email;[email protected] WhatsApp:+1541-3138-655
Efficient, good communication and coordination with insurance company N n n n n n n n
Clean stylish convenient location and very knowledgeable and professional staff. I was very satisfied with my new car experience
It was my first time to buy a car from Northside Lexus and I had a great experience, I highly recommend them for anyone wants to buy a Lexus car in Houston area.
Doug Tosh is very professional and knowledgeable Very attentive and made my buying experience pleasurable
She's friendly and helpful Experienced, showed all the carfact, I dont have anything to say more
Exceptional customer service from each person I spoke with. We did not have a scheduled app but Fanessa Lacy was exceptional in getting me up to date on my service needs. I enjoy and feel very welcome in the service department and not to mention I love the coffee machine!😊
Friendly Professional Everyone was friendly and professional - service was great Dealership was very clean
Always provides excellent customer service Very accommodating to my requests and helpful advice I'm satisfied
Very professional Service was faster than expected My service advisor was very professional and affable
Quick and fast purchase! I appreciate the salesman and finance manager for great service
Excellent services! Ms. Ann Vu explained and helped me a lot to make a right decision. Highly recommend.
We have bought 3 cars from this dealership over the years. They are always very pleasant and professional. We buy pre- owned and always ask for salesman Larry Kidd.
We have purchased 3 cars from this dealership over the past 20 years and always buy pre-owned. Larry Kidd is our salesman and he does a great job for us! Northside Lexus offers a calm, professional car buying experience. It is pretty painless in comparison with other dealerships. We have shopped elsewhere but always come back to Northside Lexus!
Jared was very courteous and knowledgeable. He made our shopping experience a positive one! Highly recommend for your next car purchase.
John was awesome and really made the deal happen!!
They were really nice and jessie a huge help, I loved it. Would go again
Great dealership…great facility, great products, great people!
Great experience overall. Detail department could use help. Service department had some organization issues last time we were in.
Quick and easy process start to finish. Was in and out in two hours with my new car
It is always a wonderful experience working with the staff at Northside Lexus and the quality of care they give is excellent and very personalized.
Beautiful building and selection of cars. Jason(sells) and Mark(financing) were excellent. They both went above and beyond taking care of us. We will most definitely recommend purchasing a car from here to family and friends.
Excellent customer service, detail oriented, beautiful facility! First class experience all around.
After spending a month being lied to by other salesmen at other dealerships, it was truly a breath of fresh air to work with Herb at Northside Lexus. The online pictures and the details provided by herb about the car were exactly as expected when we saw and test drove it. I never felt pressured by him or finance to make a deal. They made this car buying experience so much easier on me than others and it was appreciated.
John was very courteous and not pushy or rushing us at all. Enjoyed the experience
Very nice people. Javier Calderon was very professional and polite. Answered all my questions and provided excellent customer service. Will definitely purchase again from Northside Lexus.
Ashley Nguyen needs to be promoted and compensated. He calm demeanor and straightforward approach put us at ease.
Great experience! Very classy place. Wonderful sales person and a totally smooth process throughout. Best car buying experience I’ve ever had! Highly recommended!!! 🙂
The salesman was very nice and help me learn about all my features on my Lexus. He guide me through the whole process and he took me as I was his client.
Yes, I would recommend Northside Lexus. I had a good experience with Bobby the sales person.
Well pleased with everyone. Since this is my 4th Lexus over the last 20+years and I have done all my service there you can tell I am well pleased
Beautiful dealership with first class associates. Customer satisfaction is their number 1 priority. We wanted a specific car and model and had to wait 3-4 months to get it. Rex Bomar, our salesperson, was excellent at explaining everything about the vehicle and also at keeping us up to date during the waiting period. The buying experience was excellent and we are glad to have chosen this dealer to purchase our Lexus.
This dealership customer is awesome. Mike makes the experience comfortable and smooth. The entire process exceeded expectations.
Very nice and patient. Willing to let you take your time. Finance was excellent! Explained options and helped us to the best deal.
They get the job done. Our straightforward salesman is the reason they have our repeated business.
A pleasant experience that worked very smoothly. The sales experience was very professional and much appreciated.
Jason did a great job. Very thorough. Love my new car.
This was one of the best buying experiences we've had from start to finish. John Makrakis was very helpful, knowledgeable and a pleasure to work with.