Customer Testimonials
My family has bought 9 Lexus cars from Don Holifield. Always a pleasant and easy experience.
Great experience!
I was very satisfied with every single person that I dealt with everyone were courteous and helpful.
Needed handicap plates Told we would have plates, Didn't receive. Need to Speak to Manager
Great experience at Northside with Ashley in sales and Caleb in finance. I will continue to purchase cars here!
Amazing experience! Purchased a preowned Suburban from Ashley Nguyen. Caleb in finance did our paperwork and was quick and efficient. Definitely recommend Northside for anyone looking to purchase a new or preowned vehicle.
This is my third purchase from Northside Lexus! Ashley Nguyen in sales and Caleb Vario in finance were a pleasure to work with. Quick and easy transaction like always. I especially appreciate the warranty that finance offers. I have added the warranty on all of my car purchases from Northside and they always have the best plans available. Caleb is excellent at explaining the coverages. I definitely will purchase from Northside again.
Excellent customer service. These cars hold their value, and the salespeople treat their customers well
I had a great experience at Northside Lexus. I called ahead of time and spoke with Lisa. When I got there she was ready to show me the vehicle I was interested in and made everything very easy and pleasant. I decided to lease the vehicle and going through all the necessary documentation with Mason was also easy and pleasant. Everyone I came in contact with at the dealership was very friendly. I can’t say enough about Lisa Scogin if you are looking to buy or lease a new Lexus go see her is awesome and goes above and ...
Jared was so awesome & communicative. He really made the buying process hassle-free and enjoyable for me.
Yes. We have recommended it because of relationships. As a consequence, friends purchased a TX.
Chris was awesome. Helpful, knowledgeable and customer service is exceptional!
We had a wonderful experience at Northside Lexus. Mark Green is such an asset to Northside Lexus. We definitely recommend Northside Lexus.
Purchased a vehicle from Gerson Lopez and was amazed at how quick the entire process went. From initial test drive to contract completion, I was in and out in 1.5 hours. The whole team including Clayton in the finance department did an amazing job. Can’t recommend Northside Lexus enough.
My experience with Northside Lexus was very horrible. Dealing with Caleb was the worse experience ever. He's very rude, full of himself and looks down on customers. The thought of a young black woman walking into a Lexus dealership with a check book, ready to write a check for the full amount of a brand new Lexus was unheard of to him. He made my experience at the dealership unessacerily stressful and a complete waste of my time. First he wanted to run my credit and view my credit report because I was paying the full amount with a ...
So far my experience with Northside Lexus has been a very good experience. Salesman Chris Harris has been a pleasure to work with.
I had an unpleasant experience when I visited this particular dealership. Austin was great but the finance department was horrible. I doubt I will ever visit again.
Perfect
We just traded in our 2023 Acura MDX for a 2025 Lexus TX 350 AWD at Northside Lexus. John Makaris was our salesman and he did a great job. We definitely will recommend him to others. John found us the color combo (Nightfal Mica exterior with Black Nuluxe and Black Grained interior) that we wanted when other Lexus dealers said they couldn't. (One dealer told me "you will never find that combo") John got us a fair price for our trade and kept us up to date throughout the process. He was 5 Stars!!! The technoligy lady that went through list ...
Exceptional job performance is order of the day with every one up and doing at Lexus Northside.
Donnie was super helpful in helping us purchase our Lexus from out of state. Great Dealership
Everyone was very helpful
Love the customer service from the service department to the sales guys to finance! Everyone is so nice, and Josh Keough is the best! Have bought several cars from him and he is always so helpful and gets us in and out so fast when purchasing a vehicle! Highly recommend!
I had an outstanding car-buying experience at Northside Lexus! From start to finish, John Makrakis and the team demonstrated exceptional professionalism, attentiveness, and a genuine commitment to customer satisfaction. They made the entire process seamless and stress-free, ensuring all my questions were answered and that I felt confident in my decision. I truly appreciated their transparency and dedication to providing top-notch service. Highly recommend Northside Lexus to anyone in search of a smooth and enjoyable car-buying journey!
Second purchase from Northside Lexus & have referred friends. Best car buying experience out there, job well done.
Staff was very helpful and knew all about the vehicle.
Lisa was very knowledgeable on the new vehicle i purchased GS555, made the purchase easy ... her customer service is Top notch !
I've purchased two vehicles from Northside and one from Westside. Each of my experiences have been very professional and I have recommend them to many of my coworkers and friends.
The process of buying my new car was smooth and painless. Rylan and Clay were very polite and respectful. Rylan did a good job of explaining the features of the car. The financing was quick and efficient.
I had a solid experience buying a CPO vehicle from Northside. We worked with Luis in the sales department, and he does an excellent job of stating the facts of the vehicle and not trying to con you into a deal. Probably the least pressure we felt during our car buying experience which we appreciated greatly. They have provided a fantastic level of service to us even after the sale. 100% would drive 3 hours again to buy our next vehicle from Northside.
Josh was a very good salesperson. Good communication and he was prompt in responding to our questions
Excellent This is my 4th car I purchased with Don Holifield and every employee I've dealt with was great. That is what keeps me coming back to Lexus
Excellent This is my 4th car I purchased with Don Holifield and every employee I've dealt with was great. That is what keeps me coming back to Lexus
Rex was great! He was very thorough with everything. Very professional. Loved working with him. He made the car buying experience very easy.
Jared Postma was great to work with. Love my ES350. Would recommend. Should have bought one sooner.
I have always had very good experiences with Lexus Dealers. I keep coming back. Not only are the vehicles in top shape, the sale men are very professional, knowledgeable, and just appear to be good men.
Bought a TX 350. John Breaux was absolutely amazing. He made buying a new vehicle enjoyable. I had planned on getting an RX350 but needed the third row and John recommended the TX. I've had it now for a little over a month and I love it. Northside Lexus staff and facility make you feel like you are the only one that matters.
First-class customer service from Jared Postma and the finance & delivery team. The whole car-buying experience was pleasant and smooth. We will definitely be a return customer!
Very professional, well managed dealership. Easy to schedule appointments. Josh did a great job in explaining the features of the vehicle and the purchase process.
In 2015, I bought a used 2013 Lexus ES 350 from a dealership in North Texas, where salesperson Ashley Nguyen assisted me. Over the years, she has become an invaluable part of our car-buying experiences—since my initial purchase, our extended network of family and friends has collectively purchased over 15 vehicles from her dealership. Ashley’s professionalism truly stands out: she’s respectful, resourceful, deeply knowledgeable, and consistently prioritizes her clients’ needs. Her dedication is so trusted that this time I flew from Dallas to Houston just to secure a reliable car for my spouse through her. Remarkably, Ashley and Darrel (Finance department )...
Rex was very attentive and made the car buying experience so easy. He’s great
Such a great experience! This was the smoothest, car purchase I’ve ever had. Thank you to everyone from sales and the young lady who walked me through the tech in our new Lexus, and she helped me personalize it to perfection. To our finance representative who walked me through our options and helped the process go so smoothly. It was just about perfect. Thank you so much!
I had a fantastic experience at Northside Lexus! Cristian, Gerson, and Mason were absolutely amazing. We had to work through quite a bit to get what I wanted and where I needed it, and they went above and beyond—jumping through hoops to make it happen. Their patience, dedication, and willingness to help truly stood out. I absolutely love my new car and couldn’t be happier. I highly recommend this dealership to anyone looking for a great experience and exceptional service. Thanks again, Northside Lexus!
Joe is great, very helpful on finding the RX 350h we bought, very friendly and professional, thank you
Very friendly and efficient service and I am very happy with the purchase. Makes buying a car very easy
This was a great experience. My wife found the ES 350 on the website. On Thursday, we drove the car, home on Friday, we were only there for about an hour finishing the paperwork.
The purchase of our new Lexus RX 350 was so smooth and easy. This is our second purchase of a vehicle from NS Lexus.
Knowledgeable about the vehicle. Not abrasive or pushy. The most stress free purchase of a car I have ever made.
Was a wonderful experience. Staff was friendly and accommodating. Whole process was quickest I've ever experienced at a dealership!
Joe in sales, and Mason in finance, are a perfect pair for anyone looking for a new Lexus. They both made this buying experience easily the smoothest it’s ever been for my wife and I. Top notch service and transparency. Love our new RX!
Professional and courtesy service
Great Dealership, very easy purchasing experience!!!!! If you are in the market, go see Mark Green!!!!!!
Good more than acceptable actually excellent. A little too far though. But will recommend to friends
Great service and friendly staff. Lisa even continued to help after the sale. Would recommend.
Great experience! Would recommend to anyone. Everyone was very nice, made the buying experience easy, and felt like they were very honest.
All personnel were very nice and professional. I had a very satisfying experience. I will continue to do business with this dealership.
Excellent support by Donnie Holcumb and Marcus Atkins of our 2022 RX 350. Just the vehicle we want joining our 2016 es350 Thanks, Art Nolting
That is very nice dealership, the sale person and the financial department very helpful.anyway I so happy , I appreciate they have done for me. Will refer to someone else
Attentive & polite. Jared Postma took great care of me. No pressure.
Saleman was very nice and polite ,over all everyone was helpful.
Great customer service from Don. Northside Lexus is great. Had an excellent experience with Northside Lexus.
I knew Rylan Pruitt before he went to work for Northside Lexus, and I can say that he is a standup young man. He helped me thru a very fluid and challenging situation as I had put a deposit down on a new RX350 and was then involved in a minor collision with my current car in a parking lot in Huntsville. He was super helpful thru the situation. If I could, I would give Rylan and Northside Lexus 10 Stars. My husband and I have been customers of Northside Lexus for about 18 years and bought several vehicles from Northside. Their ...
Had an excellent experience with Northside Lexus. Any issue was handled quickly without fuss. Randy was easy to work with.
Very friendly and professional. I knew exactly what I wanted and they sold it to me.
Northside Lexus is an amazing dealership. No matter who you interact with, from sales to service you are treated with respect. Everyone takes the time to clearly answer your questions, then, never makes you feel pressured to make a decision until you are ready. We have purchased or leased 5 Lexus vehicles from Northside over the years, and each time the quality, value, and service have been top tier.
We are pleased with our new Lexus and our sales person Joshua Keough. The only problem was paying for the car with a personal out of state check. Our credit score was locked and could not be opened. A call was made by me to my bank and the bank manager told the finance person that I had funds in my account to cover the purchase amount. Our sales person tried to open one of the locked credit companies and could not. My banker found a HancockWhitney bank in Conroe and I was able to get a cashier check to ...
Great customer service from Don, Thiam and Mason. The Dealership has always been about their customers, their returning customers are loyal like our selves.
They did a great job! I just got the GX 550 over trail. Had to be on a waitlist for 5 months (as was explained to me). It was definitely worth the wait! John and Joe Breaux were my sales associates. They are the best! Literally treated me like family!!! Stayed 2 hours late to complete my purchase and took time to show me all the details about the car!
5/5 customer service from Ann and Clayton. I was also assisted by Christian behind the scenes (never met him) . I purchased a used , high mileage Sequoia from them, AS IS so I bought the power train warranty offered. There were a few issues after a week or two with the car but they personally assisted me in making sure the car's taken care of. Thank you , it took a while (due to delayed shipping, etc) but my Sequoia now has a new transmission (serviced through HAAS Toyota World in Spring). When I am ready for an upgrade in the future ...
Fantastic experience. John was great keeping me informed and showing me all the features of the vehicle when it came in.
Quick, efficient, friendly overall a great experience! I would recommend to anyone opting to purchase a Lexus.
Gerson and the finance guy were great! I love my new car. Great products and trustworthy people. Plus the latte machine is amazing. Overall very positive experience.
Excellent dealership and first-class purchasing experience. Highly recommended.
This is my 4th car purchased from Mike Driskill. Northside is a great dealership and everyone I have dealt with has been great over the years. Appreciate the excellence customer service.
I have been using Northside since 2003, and I began purchasing vehicles from them since 2008. Never been disappointed with the dealership.
Northside Lexus is great i enjoy every time i come out there Mr..Needham Shotwell is very knowledgeable and friendly. Everyone is very friendly and helpful.
Good experience purchasing a new Lexus ES350 at Northside Lexus. Nathan answered all my questions and made the process simple and straightforward. Very happy to have one of the last V6 engines and a great overall car. Would recommend this dealership.
Very friendly staff and a very attractive facility. The receptionist(s) was(were) always smiling and ready to assist. Working with Darrell in Finance was a pleasure (well, as much a pleasure as can be for that phase of the purchase). Austin Marshall in sales was great to work with. His explanation of the features of the car were clear, and he has readily answered followup questions. I'm quite happy with the whole experience and especially with the car!
Everything is excellent, I had good experience at Northside Lexus. Julio was really helpful and attentive to my need.
Love Northside Lexus! Everyone went out of their way to get us in an SUV that we were super happy with and for our budget. Started in service where they let me know it might be time to look at trading in, next to Victoria in Sales to help us find the car and deal we wanted and then Tyler jumped in to make sure we were taken care of! Our second vehicle from Northside Lexus & we will keep coming back!
I am always impressed with Northside. We have bought 3 pre-owned vehicles there. All our sales people including Christian, Randy Blackwell, and Donny Holcomb were spot on in helping find the perfect vehicles for us. Service has also been great. Shoutout to our most recent service assisant Daniel Noev always very helpful. Also Marcus Atkins showed off your rapid checkout process and got us out rapidly. Look forward to doing business with you. Lexus truly cares. Art Nolting
All the dealership staff were welcoming and got down to business right away. The whole purchasing process was very efficient with minimal upselling of aftermarket products.
Larry was great to work with. He was very knowledgeable and friendly. We appreciated his attention to detail.