Customer Testimonials

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Google Jul 7, 2020

The car buying experience has never been a pleasant one until now. I know that people feel the deal is where it is at but what it comes down to is the Service and Experience. I could not have asked for a better experience and have purchased numerous cars. I had asked about the Lexus brands to friends, coworkers, and family regarding their experience with the Brand. I kept hearing the same thing and that is "Lexus will be the only brand for you from this point" While I have only owned it for 5 days everyone that sees it likes ...

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DealerRater Jul 6, 2020

The whole process was convenient and streamlined. However, the ease and quick turn around was not executed in haste, however, there was so much care in making the new car experience a memorable one. The team worked heard on finding the right car for me and when I arrived the car was presented to me with a big red bow, thank you David and Eric! Caleb took the time to answer all my leasing questions - of which there were many! For my previous car, I had not made a decision trading-in with Northside or selling elsewhere. I had let ...

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DealerRater Jul 6, 2020

I have leased cars from Lexus before & have they have always been great from leasing a new car to service to collision! I was referred to Nick Makrakis, which is a very sweet man but he treated me like his daughter, even though we are probably close to the same age. 🙂 He told me what to think about & consider before making a decision with safety 1st. The biggest thing I noticed though was how the employees treated each other. They always spoke highly of one another & when you were passed from one department to the other, you felt like you ...

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Google Jul 6, 2020

The best costumer service, and quality services .we are very happy!!

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Google Jul 6, 2020

Excellent customer service ! out standing we were very impressed !

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DealerRater Jul 5, 2020

Erica provided excellent, attentive service and information about the vehicles I was considering buying. She was patient and not pushy as I was also considering other makes and models to purchase.

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DealerRater Jul 5, 2020

I had all but given up hope of finding a new car. It wasn't because there weren't cars available, I just couldn't find a salesperson I wanted to work with. That's because every one of them seemed more concerned with their bottom line than trying to help me find a suitable vehicle. That is until I met Ashley Nguyen! She was phenomenal, and I couldn't have enjoyed the experience any more than I did. She truly put my needs ahead of her own, and because of that I bought a car from her! Everyone at Northside Lexus was a pleasure ...

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DealerRater Jul 4, 2020

We have never liked buying cars until we bought our first car from Northside Lexus, back in 2015, with Joshua Keough. When we got ready to buy again, the first place we thought about going was Northside Lexus and Joshua Keough.

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DealerRater Jul 4, 2020

The sealer was quick and the application for the loan was fast. The sale rep was helpful. Definitely I will recommend to next buyer. I drove from out of town to get the vehicle.

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DealerRater Jul 4, 2020

Northside Lexus has the nicest employees. While shopping I never felt pressured to buy anything, stressed or aggravated. Bobby our sales representative was awesome. All my questions were answered. While test driving the car he explained several features about the car that I did not know about and was excited to learn. When talking prices he met our reasonable quote. Then we went to financing and it was a very pleasant experience. Fast processing with signing the papers. Caleb in finance explained everything clearly and was very fast on the computer to get the documents done. We did not spend ...

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