Customer Testimonials
Fast smooth easy process! Eric F . Thank went above and beyond for to expedite the process!
Mason was thorough and knowledgeable. He made the buying process easy with no pressure. Financing went smooth.
Very beautiful dealership, the staff is just great. I’ve had excellent experience with the service department as well as buying a new car. Victoria made everything easy. She was great to work with.
The dealership was super nice, a very pleasant and professional atmosphere. The representatives were professional and very helpful and they were considerate of our time. We highly recommend Northside Lexus.
Excellent customer service. Friendly salespeople. Will definitely buy from this dealership again! Made buying a car easy!!
We were looking for a lower priced car for our daughter. Northside was so helpful! They treated as if we were there looking for a LX! Terrific customer service. Our sales person made it quick and easy! When it's time to buy again, we will shop here.
It was a very pleasant experience I’m glad we choose this dealer the salesman was great as well!
My first time to ever visit the dealership and I loved it! Javier is a great guy and easy to work with. I highly recommend Javier and Northside Lexus!!
Great experience. Very fast and efficient
My wife was very pleased with the service that Michael provided as a salesperson!
The Lexus employees have been helpful and courteous throughout our 20 year relationship. The service area is always clean and efficient and it is apparent that at Northside Lexus, the customer comes first.
Donnie was a huge help and everyone was an absolute joy to work with. I highly recommend and will be back for my next car!
Good customer Service. No pressure. Very friendly and welcoming employees! I first visited for maintenance on my old Lexus. Was impressed with the dealership that I said next Lexus that I buy. I will buy it at Northside Lexus. I did !
Courtesy professionalism salesmen the car sr 350 is awesome my wife and I are super happy
Service was SPECTACULAR!!! I feel very welcomed everytime I come to northside. They are very different from any other Lexus dealers as their service and customer satisfaction is THE BEST!!!
He listens. Very knowledgeable about his product. Great person to work with. Thank you very much.
Northside Lexus dealership went way beyond what a normal dealership would do. My used Lexus I purchased had hail damage that we were not aware of. We got another used vehicle, same color and they drove it all the way to my location which was 3 1/2 hours away and swapped vehicles so I wouldn’t have to drive back to the dealership, now that’s service!
We once again went through the leasing experience for our RX 350 with Northside Lexus. Though concerned engulfed us as we entered the dealership, we were quickly greeted by Michael Featherstone and were smoothly guided through the process. A professional style with a knowledgeable and comfortable wit carried us to a rewarding completion. James Vu sealed the encounter with his extremely pleasing financial guidance. Our car is stunningly gorgeous and we look forward to another wonderful driving experience. We deeply appreciate the expert service.
Our salesman Randy was awesome! He did NOT try to update us nor did he try to swindle us. Very impressed with him!!
Rylan was fantastic! He was patient and walked me through every step of the way.
Terrific experience! Javier is very professional and easy to work with! Highly recommend Javier and Northside Lexus.
Tyler and Mason are a dream team. They handled each and every single concern I had with extreme care and compassion. I would highly recommend these two to anybody in the market for a vehicle.
Jason Yeomans was great to deal with. I went in to see a Es350 I seen online, and ended up leaving with a much better option than what I had in mind. Thanks to Jason I now own a very low milage es350 with more upgrades than the one I originally went to go look at.
It’s a really good and luxurious car. Thank you so much Don Ansley for working hard and having my car ready on my daughter’s birthday.
Sales person did not seem very motivated to make a sale. He was reactive in his communication, and then asked me to give him a 5 star review. The lady that provided the technology information was very helpful.
Mark was great! Quick and easy experience.
Was to very best experience that I have had at a dealership and I have been to lot of dealer. I will defiantly be back for my auto Thanks Northside Lexus
I had an amazing experience buying my first new car here. They took great care of me and they were not pushy at all. I will be going back and sending everyone else their way. Just all around a great experience.
Nick Makrakis Did an excellent job and communicated well. I am happy I chose him as my salesman. He truly made me feel appreciated!! Also, Thiam Oum and her trainee were absolutely patient and kind!! Couldn’t have asked for a better team!!! Completely satisfied with Northside Lexus amazing team! I will be referring my brother to Nick!
Awesome people and process ever time. Would highly recommend. Mike D was my person and he could not have taken better care of me. Great experience.
We visited Northside Lexus expecting to purchase our leased car and ended up driving away in a brand new suv! They had cars on the lot! There was no wrangling, a great price and they accepted our offer. Quick, easy, and very pleasant. We have found Joshua Keough trustworthy and great to work with. We love our new car with all the latest safety features and convenience. It’s a beautiful car that rides like a dream.
Mr. Shotwell was amazing! Mr. Vu was amazing as well!! Amazing Experience!! Top Notch!! Wow
Loved it. No high pressure to upswell me or get me to buy something I did not need.
I am very happy with the good service that they gave me and I love the car I got!
Was the very best experience that i have had at a dealership and i have been to a lot of dealers.
Friendly, helpful, easy to work with, had exactly what we wanted already in stock, informative.
Jason Y. was great! The process was seamless and very easy beat experience with a car purchase thus far.
Donnie is Amazing!! I have bought three cars from Donnie and he is just a great guy! Nice, honest and respectful and not pushy! Also the finance guy used is amazing too!!
This a great and easy process. Thanks Jason for taking care of us.
Professional service and competitive prices from sales finance tech support and all other aspects were top notch
Jesse was very professional and helpful and worked with me to get a deal done
Professional staffs and very efficient. This is the best car shopping experience I ever had. Definitely coming back if I’m buying another Lexus product. Jesse B made everything easy and fast. Thank you!
Needham made the shopping process a true pleasure for both my wife and myself
My salesman Don Ansley was very straight forward and knowledgeable. He made our experience easier and kept us informed on the arrival of our new NX350h. Brent Penn was equally as courteous and personable sharing his knowledge of the variety offerings through Lexus. Tiffany provided excellent instructions on the new technology features of the NX. All in all an excellent experience.
Northside Lexus is one of the best dealerships! The process was smooth and we got straight to business. 100% satisfied!
Eric was great to work with and non pressure. Great experience
Very helpful staff. Really happy with our new Lexus. We’ll be in shortly for more training on the technology.
So kind and easy to work with. Very positive experience. Five star dealership. Traded in a Lincoln and on my third Lexus.
I received top quality service throughput the entire process of my purchase. Mark was friendly, personable and attentive.
Super courteous, professional and prompt. They thoroughly explained the process and made it a very pleasant experience.
Professional staffs quick and efficient, definitely coming back if I’m getting another Lexus product.
I first want to thank Felipe, Rodrigo, Silvia and the rest of the team at Lexus Collision and Service department. The amount of smiles, courtesy and professionalism is outstanding! Not only did they repair the damage to my vehicle they offered me the opportunity to service the due maintenance that was not apart of my collision. They kept me informed every step of the way to deliver sooner than the projected date. Thank you all!
Everyone was welcoming. My salesman, Mr. Ansley was professional and personable. There was no back and forth negotiating. Everything was straight to the point. I will most definitely recommend this dealership to all of my friends, co workers and family.
Top drawer in all respects except accessibility from I45 Service was great Beautiful facilities!first Class
All of the people with whom we dealt with were great! We love soup Lexus ! Looking forward to driving it!!!
Buying process from start to finish was amazing. Ashley Nguyen helped me every step of the way and got me exactly what I was looking for.
The car sales consultant Jared S. was professional, patient, knowledgeable and not pushy, which makes car buying experience more pleasant.
My end of lease went very smoothly. Don Ansley was the best! He was very professional and listened to my needs. Will do referrals!
This is the 4th Lexus I have purchased at Northside. Wouldn't buy anywhere else. My sales rep, wS professional and answer all my questions. I would recommend Erica Pullion to all wanting a professional to assist in their quest to buy a Lexus.
It was quick in and out within expected time frame. I recommend this place for your business
Luis Ortega was very Genuine, Honest, and Very Professional !!! This was a very smooth purchase being that we were conversing for the vehicle from out of State. The whole Experience was Awesome…we have purchased 6 New Lexus vehicles over 27 yrs. Living in The Woodlands at North Side Lexus. NEVER REGRETTED the Wonderful people there. On May 5,2022 we purchased a used LS 460 and we’re treated the exact same way. With Dignity and Respect. We will Alway’s be ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️ Referring people I know who want Perfection in Every Area purchasing a Lexus, New or Used to North Side Lexus !!! 👍 Sincerely, John &...
I have been dealing with this dealership for several years, always dealing with the same friendly management staff and sales staff. I will be one of their customers for life! Best place in town to purchase a vehicle, all my family buys from Northside lexus.
It’s a beautiful dealership every body was so friendly and helpful answering all of questions to make it a great experience.
The experience at Northside Lexus was excellent from the moment we walked in, to the moment we drove out.
I had a great experience with Northside Lexus. Herb Mills was my salesman. Everything was ready for me when I got there. I love my 2010 Chevrolet Traverse.
This was the best car buying experience I've ever had. Doug Tosh was patient and helpful. I didn't feel pressured or rushed. I highly recommend him and Northside Lexus.
Mike Driskill at Northside Lexus is the best. He is informative and helpful without being pushy. He takes the time to know his customers and to direct them to the car that best fits their needs.
My salesman was Needham Shotwell and he did an amazing job explaining the new Lexus NX to me! 10/10!
This is a wonderful dealership. Makes car repairs a luxury experience. Can’t wait till my car needs fixing!
I went to just look at my options. I was met at the sales entrance by Erica Pullion. I was treated with excellent care. After she answered all my questions, I decided to purchase a new ES 350. I have purchased 5 other Lexus, but this was the easiest and it took less than 3 hours. Thank you Erica, I will always recommend you to anyone who ask. My wife loves the car.... Gary Flores
Easiest buying experience. My 22 NX 350 F Sport took several months to arrive but Jesse B at Northside Lexus was very communicative and helpful. Love my beautiful new car!!! 10/10 would recommend.
They have very professional people employed at the business. The service are very good at what they do and also the finance people
Eric Fuller is awesome. He had everything taken care of from day one. Great experience. Brent in finance had everything ready to go.
Northside Lexus is an immaculate facility. We were greeted at the door by a professional young man who escorted us to the person we had an appointment to see. Mason W. was very helpful and knowledgeable about the vehicle we wanted to test drive. Once we signed the papers to purchase, Mason escorted us to the financial department where we completed our purchase. Very happy with the entire process and especially our pre-owned 2014 RX 350.
Everyone was very courteous and accommodating. They greeted me with smiles and made sure I was taken care of
We had a great experience at this dealership. After a quick phone call to discuss the vehicle we were looking for, we placed an order. Took delivery about a week later, car was ready for pickup at the time discussed and financing process was efficient.
Super service from Jesse in the purchase of our new IS350. He was in communication from start to delivery!! You have a customer that will share our experience with friends and family…
Our experience was amazing, very smooth transaction. Everyone was so helpful. I would recommend this dealership to all my friends and family. Great experience
I think we have purchased our last 8 vehicles from Josh and referred several friends to him as well It has always been favorable.
Very easy transaction. No stress at all. No waste of time or pressure. Ashley was extremely helpful in getting the car that I wanted!
Amazing dealership. Friendly knowledgeable Staff. Terrific car buying experience. Nick Makrakis definitely took great care of me. Plus 1 hour and 45 minutes from the time I arrived until I drove off the lot. Top notch! Would gladly buy from again!
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